International Workshop on

Open Design Spaces supporting User Innovation (ODS '09)

in conjunction with 2nd International Symposium on End User Development (EUD 2009)
March 2, 2009 Siegen, Germany


Workshop Proceedings

The proceedings of the International Workshop on Open Design Spaces (ODS'09) are published as volume 6 issue 2 of the International Reports on Socio-Informatics (IRSI, ISSN 1861-4280). They can be accessed at http://www.iisi.de/102.0.html.

Notes from the Workshop on Open Design Spaces supporting User Innovation

With more than 30 participants from countries like Argentina, Belgium, Denmark, Germany, Italy, Norway, the United Kingdom as well as the US the ODS 2009 International Workshop succesfully took place on Monday, 2nd March 2009 in Siegen, Germany.

ODS 09 Participants

Program

11:00 - 11:30 Welcome & Introduction of Participants

11:30 - 12:30 1st Session

12:30 - 13:30 Lunch Break

13:30 - 15:00 2nd Session

15:00 - 15.15 Coffee Break

15:15 - 16.15 3rd Session

16:15 Summary & Closing

16:45 End of Workshop

Motivation

"End-users, as owners of problems, bring special perspectives to collaborative design activities that are of special importance for the framing of problems. The 'symmetry of ignorance' requires creating spaces and places that serve as boundary objects where different cultures can meet. Boundary objects serve as externalizations that capture distinct domains of human knowledge, and they have the potential to lead to an increase in socially shared cognition and practice." (Fischer, 1999)

The successes of Wikipedia, Yahoo! Pipes or the whole Firefox Ecosystem are examples of the enormous extent of Social Creativity and User Innovation. Active communities of users in the role of co-designers are more important than ever before. This demand will be amplified by the current trend of evolutionary software design (in Web 2.0 terminology also known as perpetual beta) where systems are the subject of continuous development with a constant participation of its users. These underlying socio-technical trends create the opportunity of designing new and innovative spaces for participation. Therefore, challenges need to be faced with the aim to tap the full potential of the social creativity of an active community of co-designers. We call this vision the development of Open Design Spaces supporting User Innovation where people with different interests and cultural backgrounds can meet.

Recently, enterprises, communities and organizations discover this new way of thinking as a chance to set up new ways of end user integration. By empowering end users and providing spaces for communication and collaboration, User Innovation could lead to economical advantages in product innovation and quality improvement and to new business models such as Chesbrough's Open Innovation paradigm (Chesbrough 2003) or Howe’s crowdsourcing phenomenon (Howe 2006). These organizations need to develop concepts and methodologies to manage end user integration and face the upcoming challenges.

However, in establishing Open Design Spaces, new questions of accessibility and mediation also arise. Hence, these spaces and places serve as a structure, having a social, organizational and technical face. Asking for the design and appropriation of such objects, the workshop will take up one of the core questions of socially oriented End User Development: How to support the self-organization of an active community of co-designers and how to win users to become co-designers including aspects such as user acceptance, quality improvement, efficient processes and economic benefits.

Topics and Research Areas (top)

Interconnected by these common interests in creating places and space for user involvement, the related concepts differ in several dimensions, e.g.:

Therefore, one major interest of the workshop is the cross-fertilization of the different perspectives on the topic, identifying similarities and differences, deducing common patterns, 'best' solutions and, last but not least, discussing new opportunities of designing Open Design Spaces in the times of Web 2.0 and beyond.

Relevant research areas and target communities include (but are not limited to):

Submissions (top)

Full papers (8-12 pages), position papers (4-6 pages) and tool demonstrations (3-4 pages) are equally welcome for the workshop. Contributions should be formatted according to the ECSCW template and submitted in PDF format via EasyChair. The workshop proceedings will be published as a volume of the International Reports on Socio-Informatics (IRSI) (ISSN 1861-4280) after the workshop (post-proceedings).
Inquiries about the workshop and submissions can be sent to: ods09@easychair.org

Important Dates (top)

Organizers (top)

Steffen Budweg is a research associate at the Fraunhofer Institute for Applied Information Technology (Fraunhofer FIT) in the Cooperation Systems (CSCW) department. He has been working in national and European Research Projects and in the domains of Collaboration Systems, Human-Computer Interaction, User-centered & Participatory Design and Knowledge Management. Currently, he is involved in the EU FP6-ICT Integrated Project ECOSPACE where he leads a 2nd wave member Lab of the European Network of Living Labs (ENoLL). His main research interests are Cooperation Systems, Participatory & User-centered Design and Innovation and Living Labs.

Sebastian Draxler is a research associate at the University of Siegen. Currently he is working in a public funded project in cooperation with several private industry partners. There his aim is to enable appropriation of flexible, component-based software systems through a general infrastructure. His current research focus is the Eclipse Ecosystem and the design of appropriated social network systems embedded in Eclipse as workbench for software professionals. He is interested in the fields of Human Computer interaction, Computer Supported Cooperative Work, user participation and agile software development and combining ethnographical methods and the design of information systems.

Steffen Lohmann is a researcher at the University of Duisburg-Essen and member of the Interactive Systems and Interaction Design working group. He has been participating in several research and development activities in the domains of Software Engineering, Human-computer Interaction, and Knowledge Management. Currently, he is involved in the BMBF-funded SoftWiki project that aims to support collaboration among distributed users and developers in software development processes. His main research interests are user-centered Software Engineering, Social and Semantic Web as well as Knowledge and Information Management.

Asarnusch Rashid is a senior researcher at the Research Center for Information Technologies, Karlsruhe in the research group “Information Process Engineering”. He has been working in several research and development projects (by public and private funding) in the domain of Software Engineering and Health Care. His research interests include new methods and tools for Usability Engineering, User Innovation, Requirements Engineering and Computer Supported Cooperative Work (CSCW). His phd-thesis is about the communication processes between users and developers. The main result of his work is the development of the tool OpenProposal, an annotation tool for supporting usability workshops.

Gunnar Stevens is a research associate at the Fraunhofer Institute for Applied Information Technology (Fraunhofer FIT). Since several years he works in private industry as well as in academia. Currently, he leads a public funded project where he develops software systems in cooperation with several software companies. The software systems are easy to adapt and are based on the metaphor of software components. His research interests include the interdisciplinary areas of Human Computer Interaction and Computer Supported Cooperative Work. Primarily he studies phenomena of appropriating technology and related to this, he is interested on ethnographical methods based on a design perspective. Additionally, he is co-author of papers about the methodological concept of the Business Ethnography as a methodology for reflexive technology development.

Program Committee (top)

References (top)

Fischer, G: Symmetry of Ignorance, Social Creativity, and Meta-Design. In: Proceedings of the 3rd ACM Conference on Creativity and Cognition, Loughborough, UK, pp. 115-123, ACM (1999)

Chesbrough, H.: Open Innovation. Harvard Business School Press, Boston (2003)

Howe, J.: The Rise of Crowdsourcing. In: Wired (14), 2006

 

Important Dates

Content